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.: Tekad Pemedulian Orang Ramai (TPOR) :.

 

Division of Family Development, Women and Children

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NO.

TYPE OF SERVICES

TPOR
(
Working Day  )

1.

PROCESSING INVESTIGATION ON THE APPLICATION FOR REGISTRATION OF ADOPTED CHILDREN

60 DAY
2.

PROCESSING INVESTIGATION ON THE APPLICATION FOR NATIONALITY REGISTRATION OF ADOPTED CHILDREN

60 DAY
3.

PROCESSING INVESTIGATION FOR ADOPTION OF ABONDANED BABY

30 DAY
4.

PROCESSING INVESTIGATION OF VARIOUS CASE COMPLAINTS

(Issues related to family problem, spouses, cases of domestic violence, the elderly, women, children and ETC)

20 DAY
5.

PROCESSING INVESTIGATION ON THE APPLICATION FOR REGISTRATION OF CHILD CARE CENTRE

14 DAY
6.

PROCESSING AFTERCARE SERVICES (SUPERVISION) OFCASES RELATED TO FAMILY AND CHILDREN

ACCORDING TO THE SCHEDULE THAT HAS BEEN SET

 

Welfare Division 

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NO

TYPE OF SERVICES

TPOR
(
Working Day )

1.

PROCESSING APPLICATION FOR WELFARE AID

30 DAYS
2.

PROCESSING DISTRIBUTION OF BASIC FOOD RATION TO VICTIMS OF DISASTER

2 DAYS
3.

PROCESSING DISTRIBUTION OF FINANCIAL ASSISTANCE TO VICTIMS OF DISASTER

10 DAYS
4.

PROCESSING MONETARTY SUPPORT FOR REPAIRING HOUSE

30 DAYS
5.

PROCESSING APPLICATION FOR TEMPORARY SHELTER

30 DAYS
6.

PROCESSING APPLICATION FOR HUMANITARIAN RELIEF FUND

10 DAYS

 

Pension Division

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NO

TYPE OF SERVICES

TPOR
(
Working Day )

1.

PROCESSING PENSIONS APPLICATIONS AND ALLOWANCES FOR HEADMAN / HEAD OF THE VILLAGE AND AGENCIES CONFIRMATIONS

14 DAYS

2.

PROCESSING PENSIONS APPLICATIONS AND ALLOWANCES AFTER RECEIVING CONFIRMATIONS FROM THAT AGENCIES

6 DAYS

 

People with Special Needs Services Division

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NO

TYPE OF SERVICES

TPOR
(
Working Day )

1.

APPLICATION PROCESS FOR GETTING SPECIAL NEED TOOLS AID SUCH AS WHEEL CHAIR, WHITE CANE, SPECIAL WATCH FOR THE BLIND

30 DAYS
2.

PROCESS OF RECEIVING ADMISSION OF SPECIAL CHILDREN IN HANDICAPPED CHILDREN COACHING CLASS, PUSAT BAHAGIA AND REHAB IN COMMUNITY (PDK)

30 DAYS
3. TRAINER POSTING PROCESS IN DISABLE PERSON EMPLOYMENT TRAINING CENTRE, 'PUSAT BAHAGIA' AND CONTINUED REGULATED TO FORMER COACH RESIDENT 30 DAYS
4. POSTING PROCESS INDUSTRIAL TRAINING CENTER 'PUSAT BAHAGIA' 14 DAYS

 

Employment Unit

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NO

TYPES OF SERVICES

TPOR
(
Working Days )

1.

PROCESSING SUPPORT TO CONTINUE SERVICES OVER 65 YEARS ABOVE

14 DAYS

2.

PROCESSING EMPLOYMENT SUPPORT FOR DIFFICULT PEOPLE, WITH PROBLEMS, WIDOW AND WITH SPECIAL NEEDS

14 DAYS

 

Entrepreneurship Unit

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NO

TYPES OF SERVICES

TPOR
(
Working Days )

1.

PROCESSING APPLICATION FOR GETTING THE FINANCIAL LOAN PROGRAMME FOR PERKASA

70 DAYS

2.

PROCESSING APPLICATION OF GETTING SUPPORT  FOR TRADING LOCATION

14 DAYS

3.

PROCESSING APPLICATION OF FINANCIAL ASSISTANCE FOR TRADING THROUGH NATIONAL AGENCY FUND

14 DAYS

 

Counseling

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NO

TYPES OF SERVICES

TPOR
(
Working Days )

1.

PROVIDE COUNSELING SERVICE TO THE REFERRED CLIENTS

9 DAYS

2.

PROVIDE COUNSELING SERVICES TO THE WALK-IN CLIENTS

IMMEDIATELY

3.

PROVIDE COUNSELING SERVICES IN GROUP

10 DAYS

4.

MRECEIVE THE PUBLIC COMPLAINTS THROUGH THE 'HELPLINE 141'

1 DAY